Return Processing:
To process your return, please kindly email us at SUPPORT@SAVANAGARDEN.COM with the subject line “Return: Damage or Defected item with order #” along with a photo clearly showing the damages. We require a receipt or proof of purchase to complete your return. Please complete this step within 10 days after receiving the product you ordered.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your credit card or original method of payment within 10 days.

Damaged Order Received:
If your order is received damaged, please contact the shipping carrier.

Lost Order – Wrong Address:
Savanagarden will not refund nor assume liability for orders that are lost due to an incorrect shipping address provided.